Life is short, eat dessert first.
Have you heard that quote before? I love it. It's a great reminder for all of us to concentrate on the good stuff in life. But how does that apply to business? I'm glad you asked.
My new, edible addiction is Mallow Bits by Kraft. Have you tried them? They're hard, little marshmallows--the same texture of the ones you find in hot chocolate mix and sugary cereals. I have to admit, I like to pull those marshmallows out of the cocoa envelope before I make it so I can gobble down the crunchy goodness. When I leave them in the mix, I always wish there were more. Someone at Kraft must know I'm not the only one, because they've produced a large jar comprised of nothing but these yummy, white nuggets. They put the good stuff all together in one, new product. Can you do the same?
What service or product do you offer that you could repackage or market more prominently? Do you have a b-list product? Or maybe a service that doesn't get very much dedicated promotion? Do you have something that people really like that you could upgrade from supporting player status to superstar? Is there a Mallow Bits on your menu of services or line of products?
Listen to what your customers and clients like. Can you give them more of it?
Oh, we have plenty of 'stuff.' Our mission is to match it up with the customer's expectations to produce quantifiable improvement to their bottom line. Each customer is different however and with different needs so we have to ask enough of the 'right' questions to make sure we match it up properly.
ReplyDeleteYeppers, staying in close contact with your customers and listening to what they say is the key, isn't it?
ReplyDeleteWell....I have No Marshmallow Bits! I Like Marshmallow bits....I want Marshmallow bits! But they don't make them for the Canadian Market. Send some STAT! LOL No....I'm serious, my address is.... ;) Great post Amber.
ReplyDeleteOh, no! That's very sad news, Ellie. They added peppermint bits and chocolate bits, as well. But, I'm a purist and prefer the original. Thanks for stopping by, lovely lassie!
ReplyDeleteBest blog post ever! I'm so glad to know that I'm not the only one who does this.
ReplyDeleteHa ha! We must be kindred spirits, Selena!
ReplyDeleteI went out and bought some. Hope you were compensated. :-)
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